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    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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T120 says Paper Mismatch "Generic Natural Tracing" paper required

HP Recommended
T120
Microsoft Windows 8.1 (64-bit)

I have a T120 that regularly prints Arch-D (24x36) pdfs from autocad. I've not had any issues for years. I've always just selected the same paper size and settings. I've always loaded a plain paper roll.

Today, I tried to do a routine print and kept getting the error Paper Mismatch the pdf requires "Generic Natural Tracing" paper but the roll is Plain Paper. I say Print Anyway but it prints a single strip and the rest of the page is blank. I assume there is software or hardware issues because I should be able to print a basic Autocad/PDF sheet on plain paper as I've always done. 

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This sounds like a print job issue. Any chance the print preferences were modified and your programs think that they want to print on the unexpected media? Or perhaps a program update has changed the defaults? What happens if you try to print the Windows test page or something from another program?

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From what I've been able to find, the problem is rooted in the way the Roll is being loaded. It either isn't pushed down all the way or dust/grim is preventing the Roll from being properly set after a new Roll is loaded. I have found I don't have the issue when I lift the Roll up and firmly push it back down. I also select the Paper as "Genetic Natural Tracing" even though it is just a regular Roll.

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