• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended

t520 When printing form AutoCAD, I send sequential plots to the printer, typically 24x26 inch. THese are printed on a 24" roll.  Often after a sheet is printed the plotter will stop on the user input dialog "This job required to be printed on the multisheet tray" with print anyway or cancel job options. If I select print anyway it will print one line from the roll even though it says multisheet tray, typically like this: - - 3107f651 - 5a0b - 4005 - 92fd - f82aac57000d - bb. Then it cuts off about 8" of the roll and prints the next full sheet.  

Sometimes this happens three sheets in a row other times not at all.

 

Thanks for your attention in this matter.

1 REPLY 1
HP Recommended

Do you have other users possibly sending jobs that are using the wrong driver? That is what it sounds like.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.