T530 Custom paper size can't be edited or deleted

mfbmeachum · ‎02-14-2024

We have the DesignJet T530 Large format printer. It is a huge pain in the ass as it always throws errors anyway. However lately we have had to make custom sizes for just about everything. i put one in meaning for it to be 24 x 36 but instead it turned it to 24 x 24. i want to delete so we stop wasting even more paper than we do but no way to do it. i am the Admin and it wont let me do it either. Getting ready to through this machine out! It only lets you see the printing preferences through the app. so none of the solutions on her work. HELP!!!

Repairatrooper · ‎02-14-2024

Try this on the computer, go to control panel app and right click on devices and printers and select open from the drop down menu. Click once of the icon of your plotter to highlight it and then click on printer server properties on the top.

Then you should be able to delete forms from the list

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