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‎03-18-2025 03:02 AM - edited ‎03-18-2025 03:03 AM

HP Recommended
Product: T630

Hello,

 

we have replaced the cutter of a T630 about a year ago and it worked fine (cutter had broken gear). Now the customer

says with normal weight paper it doesn't work again often (not always) with heavier paper 100g/m2 it works fine.

I can't believe the cutter is broken again.

Is there anything else I can do?

 

Thank you

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1 REPLY 1

‎03-18-2025 07:23 PM

HP Recommended

Replace the gear in the cutter with metal ones you can find on Ebay. I have never personally used them so I cannot vouch for performance of noise level differences.

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