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DESIGNJET T1300

I have an HP Designjet T1300 and a T2300 plotter, with both I have the same problem, the heads were changed but the problem is that when it starts to print the alignment pattern, it cannot print it and it shows a scanner error, it only prints a small line, I already tried changing heads, changing the type of paper, changing the sensor that reads this pattern (the one that goes in the car), I already tried to update the firmware and nothing, I already changed the card that goes in the car, we tried with another interconnect card and still the same, sometimes it prints a little more of the alignment pattern and other times just a horizontal stripe

2 REPLIES 2
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Hello @SIPROMX 

 

After replacing all the parts i will consider also replacing the drop detector as well.

I am an HP employee
HP Recommended

Harry,

 

I have followed your recommendation and unfortunately the error remains. Do you have any other suggestions?

 

Thankyou

Ricardo Merlos

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