• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
iMac Pro
macOS 10.14 Mojave

Pertinent:  I got a new router recently called a "mesh" type.  It seems to have some switching mechanism which chooses the fastest signal at a given time to use for the network.

 

This is pertinent b/c my error message says there is more than one network "with that name" so even though I know the problem, I don't know how to fix it.

 

Please help if you can.

1 REPLY 1
HP Recommended

@weibelwl

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries. 

I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

What's the printer model? 

What's the product number or model number of your WiFi router?

How many wireless networks are configured on your WiFi router?

Do you have a 2.4GHz network and a 5GHz network?

Let me know!

Senan6806


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.