cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
weibelwl
Level 1
1 0 0 0
Message 1 of 2
173
Flag Post

Trouble - printer won't connect to router (network) most of the time; when it does iMac can't find

HP Recommended
iMac Pro
macOS 10.14 Mojave

Pertinent:  I got a new router recently called a "mesh" type.  It seems to have some switching mechanism which chooses the fastest signal at a given time to use for the network.

 

This is pertinent b/c my error message says there is more than one network "with that name" so even though I know the problem, I don't know how to fix it.

 

Please help if you can.

1 REPLY 1
senan6806
Retired
Retired
4,667 4,657 307 417
Message 2 of 2
Flag Post
HP Recommended

@weibelwl

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries. 

I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

What's the printer model? 

What's the product number or model number of your WiFi router?

How many wireless networks are configured on your WiFi router?

Do you have a 2.4GHz network and a 5GHz network?

Let me know!

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation