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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Trouble - printer won't connect to router (network) most of ...

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12-11-2018 09:55 AM
Pertinent: I got a new router recently called a "mesh" type. It seems to have some switching mechanism which chooses the fastest signal at a given time to use for the network.
This is pertinent b/c my error message says there is more than one network "with that name" so even though I know the problem, I don't know how to fix it.
Please help if you can.
12-12-2018 01:49 PM
A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.
I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:
What's the printer model?
What's the product number or model number of your WiFi router?
How many wireless networks are configured on your WiFi router?
Do you have a 2.4GHz network and a 5GHz network?
Let me know!
I am an HP Employee