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Designjet Z6
Microsoft Windows 10 (32-bit)

Hello

 

My designjet Z6 is printing a pink shade instead of just being white, the paper.

I don't understand why it's printing the pink background.

 

I tried changing the rendering intent from 'Perceptual' to 'Relative Colometric' and didn't work so tried absolute colometric and it helped for that file.

 

Tried a different file on absolute colometric and that showed a pink background.

 

Anyone have ideas?

 

The problem is like the image here that I found online

 

1F8812BD-7950-4EE4-8D34-1A469BAAE6A3.jpeg

3 REPLIES 3
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Just a question, are you printing your own images or ones you have obtained online? One possibility is that the original creator embedded a pink tint to prevent people from making copies. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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No I'm using my own artwork/files.

 

I just posted that picture as I didn't have a chance to take a picture of my print.

 

Here's a link to the thread I saw with the same issue.

 

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/White-printing-as-light-...

 

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Any ideas by chance?

 

Magenta just expired today and is low at 20% if that's something to consider?

 

I was thinking of replacing but 20% left is still a good amount to use in my opinion

 

 

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