cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Pseudolibrarian
New member
1 0 0 0
Message 1 of 3
506
Flag Post

White printing as light pink

HP Recommended
HP Designjet Z6
macOS 10.14 Mojave

I have scoured Google for anyone with this same issue; right now, nearly every document we print is "printing" white as light pink. I say nearly because there's one poster that is inexplicably (but happily) not "printing" white. 

This is happening regardless of the color profiles we use; it is happening regardless of which program we print from, or which program the document was created in. It is happening whether we tell the printer to manage colors or not. I am seriously at a loss. When a part of a picture is white, the printer should do NOTHING! Other colors are printing true (so I wouldn't say that everything has a pink tint), it's just like the printer can't handle not printing anything so everything that is supposed to be white has juuuuuuuust a little bit of pink. 

 

An example: you can see the paper, and the poster that is supposed to have a white background. 

IMG_0088.jpg

 

It's maddening. Any tips? 

2 REPLIES 2
skuks
Level 5
249 247 13 34
Message 2 of 3
Flag Post
HP Recommended

Have you tried to make Color calibration first?

http://h10032.www1.hp.com/ctg/Manual/c06035577

Page 88 of manual

Was this reply helpful? Yes No
MrKbuckhorn
Level 1
1 1 0 2
Message 3 of 3
Flag Post
HP Recommended

Greetings!

 

We were having the same issue and HP support was absolutely no help. On our own and reading about the colors, we discovered that the following change removed the pink background from appearing:

 

1) On the printer, go to settings and select 'Color Options'.

2) Next, select 'Rendering Intent' and change from 'Perceptual' to 'Relative Colometric'.

 

We have printed several posters since then and no more pink backgrounds...hope this helps!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation