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‎11-10-2017 01:09 PM

HP Recommended
Product: Z5400
Operating System: macOS 10.12 Sierra

Help! I setup my Z5400 printer just about 3 years ago and ever since I have not been able to remember what password i put in when I set it up. Can anyone tell me how I can go about wiping out that password? Or resetting it while not knowing what I have in there?

1 person had the same question
1 REPLY 1

‎11-11-2017 09:39 PM

HP Recommended

Not 100% sure but using the attached instructions enter service mode and then scroll to the option to reset access and see if that helps.

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