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‎08-14-2021 12:54 AM - last edited on ‎08-14-2021 07:23 AM by Moderator

HP Recommended
Product: HP Z9
Operating System: Microsoft Windows 10 (64-bit)

Hello

When trying to print a demonstratio photo on my Z9, I'm facing an issue with code 0090-0007-0096:

The web application displays :

 

warning 0090-0007-0096 JGR9_08_21_20.1 20210814065756

 

Any idea ?

Thanks and regards

1 person had the same question
1 REPLY 1

‎08-14-2021 09:20 PM

HP Recommended

According to the service manuals this is a parsing error and requires either firmware update or if that does not resolve the issue then the harddrive needs to be purged and then updated. Possibly a bad formatter.

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