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‎12-02-2024 02:44 PM

HP Recommended
Product: HP DesignJet 800ps Printer (42 in)

I need help finding firmware update for dj800. The current firmware is A.02.04. I cannot find firmware that will update from this version.

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‎12-03-2024 01:47 AM

HP Recommended

https://support.hp.com/ca-en/drivers/swdetails/hp-designjet-800-printer-series/25302/swItemId/pl-215... 




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‎12-03-2024 01:47 AM

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https://support.hp.com/ca-en/drivers/swdetails/hp-designjet-800-printer-series/25302/swItemId/pl-215... 




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‎12-04-2024 01:50 PM

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Hello Valsimot
 
I have tried this firmware upgade a couple times. It comes up with a message saying not to install if your current FW is older than A.02.06. My current firmware is A.02.04. The installer says to contact hp support if your FW is older than A.02.06.
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‎12-05-2024 12:57 PM

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In that case, you need to change OS to WIn XP on HP download page then you will have 2 firmware for download  04.02 and 05.01 you can download 04.02 run the upgrade, and then another upgrade to 05.01 

 

Take note that the download  of version 04.02 is for WIN XP OS not sure how and will it work on later OS.

 

https://support.hp.com/ca-en/drivers/hp-designjet-800-printer-series/25302 

 

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