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‎05-04-2021 09:22 AM

HP Recommended
Product: designjet t1300
Operating System: Microsoft Windows 10 (64-bit)

drucker fährt nicht mehr hoch, bricht bei fast immer 90% ab, firmensoftware kann nicht installiert werden, fehler 21:13 fehlercode 0x10901002, was kann wir machen

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3 REPLIES 3

‎05-04-2021 11:24 AM

HP Recommended

mittlerweile ist der Fehlercode 21.2:13

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‎05-28-2021 08:25 AM

HP Recommended

Hey!

 

Hope your doing fine! Thank you for visiting our English HP Support Community.

We are only able to reply to posts written in English.

To insure a quick response it would be advisable to post your question in English.

 

Thank you for your understanding.

 

Regards.

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
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‎05-28-2021 10:32 AM

HP Recommended

The 21.2 errors are related to the carriage not being able to move the full length of travel. Common causes

 

1. paper jammed under the carriage,

2. The wire bail on the printhead cover not seated properly after a head change

3. failed carriage drive belt. I have seen the idler pulley on left side of carriage fail, or the belt shred and get wrapped around the idler. Open the window and look at the left end of the carriage belt. 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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