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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
rooopy
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Message 1 of 5
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Solved!

designjet t520

HP Recommended
designjet t520
Microsoft Windows 7 (64-bit)

IMG-20160126-WA0002.jpg

 

 

my hp designjet T 520  screen is blue and displaying 00541654

1 ACCEPTED SOLUTION

Accepted Solutions
rasheddul
Level 7
634 258 35 89
Message 4 of 5
Flag Post
HP Recommended

Hi,

Problem: Blue Screen Error B3320C36 / 00541654 / B87E7110 / B85F181C / b87e1f54 or any blue screen type error for HP DesignJet T120/T520 Printer.

 

These type error come on after new HP Ink Cartridge replaced or after restart the printer or day after tomorrow srat the printer, printer shows given error like that.

 

 

original.jpg

 

Please at first try isolating the printer, remove inks, printhead, connectivity cables, another power outlet and then turn the printer on.

 

Main reason for the Encrypted Chip, which is not orderable to HP. That's why need order whole main board.

original (1).jpg

If still problem persist, please replace the Main PCA and Encrypted Kit. That is the proper channel.

 

Main PCA for HP DesignJet T520 Printe (P/N: CQ890-67097 ) - 36"

Main PCA for HP DesignJet T520 Printe (P/N: CQ890-67023) - 24"

Main PCA for HP DesignJet T120 Printe (P/N: CQ891-67019)


PartSurfer: https://parts.hp.com/hpparts/Search_PS_Result.aspx?mscssid=B9CF7D86E05B48369FADE20CFBEBD9D8

 

It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.

If problems with the FW, will not recommend you to use the old USB with the firmware again.

 

If not covered under warranty you may replace Encrypted chip which is failed on the mainboard inside the printer you can buy it on ebay:

 

HP DJ T520: http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip/282230954091

original (1).jpg

 

HP DJ T120: http://www.ebay.co.uk/itm/HP-Designjet-T120-Blue-Screen-Error-Solution-Encrypted-chip/282211348454?_...

 


Thanks,
Rashed

I am not an employee of HP but I am an engineer @ HP Partner and I am share my knowledge from my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click the "Thumbs Up" to say "Thank You"

Regards/Rashed
https://www.linkedin.com/in/rasheddul

View solution in original post

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4 REPLIES 4
Mikeg81
Level 10
Level 10
2,276 498 113 240
Message 2 of 5
Flag Post
HP Recommended

Hi,

 

Try connecting the printer to another wall outlet and changing the power cord.

 

If you still have problems, you might need to replace the Main PCA

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No
Manuela2000
New member
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Message 3 of 5
Flag Post
HP Recommended

Designjet t520 encrypted chip could help

Was this reply helpful? Yes No
rasheddul
Level 7
634 258 35 89
Message 4 of 5
Flag Post
HP Recommended

Hi,

Problem: Blue Screen Error B3320C36 / 00541654 / B87E7110 / B85F181C / b87e1f54 or any blue screen type error for HP DesignJet T120/T520 Printer.

 

These type error come on after new HP Ink Cartridge replaced or after restart the printer or day after tomorrow srat the printer, printer shows given error like that.

 

 

original.jpg

 

Please at first try isolating the printer, remove inks, printhead, connectivity cables, another power outlet and then turn the printer on.

 

Main reason for the Encrypted Chip, which is not orderable to HP. That's why need order whole main board.

original (1).jpg

If still problem persist, please replace the Main PCA and Encrypted Kit. That is the proper channel.

 

Main PCA for HP DesignJet T520 Printe (P/N: CQ890-67097 ) - 36"

Main PCA for HP DesignJet T520 Printe (P/N: CQ890-67023) - 24"

Main PCA for HP DesignJet T120 Printe (P/N: CQ891-67019)


PartSurfer: https://parts.hp.com/hpparts/Search_PS_Result.aspx?mscssid=B9CF7D86E05B48369FADE20CFBEBD9D8

 

It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.

If problems with the FW, will not recommend you to use the old USB with the firmware again.

 

If not covered under warranty you may replace Encrypted chip which is failed on the mainboard inside the printer you can buy it on ebay:

 

HP DJ T520: http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip/282230954091

original (1).jpg

 

HP DJ T120: http://www.ebay.co.uk/itm/HP-Designjet-T120-Blue-Screen-Error-Solution-Encrypted-chip/282211348454?_...

 


Thanks,
Rashed

I am not an employee of HP but I am an engineer @ HP Partner and I am share my knowledge from my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click the "Thumbs Up" to say "Thank You"

Regards/Rashed
https://www.linkedin.com/in/rasheddul
Was this reply helpful? Yes No
Mikeg81
Level 10
Level 10
2,276 498 113 240
Message 5 of 5
Flag Post
HP Recommended

Hi,

 

Isolate the printer, remove ink cartridge, printhead and paper

Try another power cable and power outlet

 

If the issue persist use the CQ890-67105 USB New Module with F/W SV 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=E1AD3E9E1F58403DA3412CF475D95B16&SearchIn=P...

 

Good news, that's a lot cheaper than the Main PCA Smiley Happy

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No
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