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‎09-04-2026 02:50 AM - last edited on ‎09-04-2026 02:53 AM by Level 16

HP Recommended
Product: HP DesignJet T830 24-in Multifunction Printer

 (Error Code: 0009-0003)  MAIL

>Do not include the product serial number, any case numbers, or any private information like Email or Phone Number<.

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1 REPLY 1

‎09-05-2026 08:51 AM

HP Recommended

Hi @maria_koutsiouk,

Welcome to the HP Support Community.
 

For Error Code 0009-0003 on the HP DesignJet T830 24-in Multifunction Printer, this is a scanner-related error. HP recommends restarting the printer first, as the error can clear after the scanner initializes again.
 

Please try the following:

  1. Turn off the printer using the Power button.
  2. Once the printer is completely off, disconnect the power cord from the printer.
  3. Wait for a few moments.
  4. Reconnect the power cord.
  5. Turn the printer back on and allow it to complete the startup process.
  6. Once the printer is ready, check whether Error 0009-0003 has cleared.
  7. Try the scanner again to confirm whether it is working normally.

If the error returns after restarting the printer, please let us know. At that point, the scanner initialization is still reporting a problem, and we can determine the appropriate next step.
 

If the error is currently displayed on the front panel, you can also upload a clear photo of the message so we can verify exactly what the printer is reporting.

 

HP reference: Front Panel Error Message - HP DesignJet T730/T830 MFP | HP® Support

 

Take care and have an amazing day!

I'm an HP Employee.


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