Create an account on the HP Community to personalize your profile and ask a question
05-11-2019 03:16 AM - edited 05-11-2019 03:19 AM
hello ..please i need help ...my HP DesignJet L26500 got this errorcode..how to solve?
No power in heating modules
Check cables and switches.
If necessary, call support.
Coution! hot surfaces
inside the printer. Do not
touch heating modules.
05-11-2019 11:50 AM
Tech support is required..
Check this out:
No AC voltage in the Dryer Assembly. The firmware has detected that there is no AC voltage in the Dryer Input connection.
• Check that the power cables are correctly inserted at the rear of the printer. Check to see if a fuse has blown on one of the electrical input cables (when the region has a fuse in the power cord). • Check to see if the Residual Current Circuit Breaker (RCCD) has blown, reset it, if it blows again immediately (or often), this would indicate an error with the Dryer Assembly or the RCCD. • Check the electrical supply from the customer´s site. • Check that the power cables are correctly inserted at the rear of the printer. • Check to see if the Residual Current Circuit Breaker (RCCD) has blown, reset it, if it blows again immediately (or often), this would indicate an error with the Dryer Assembly or the RCCD. • Check the connections of the cables from the Dryer input connection, RCCD, the filter and the Heater Control Assembly. • Check to see if the fuses F1 and F2 have blown on the Heaters Control Assembly , if they have replace the Heater Control Assembly . • Check the 24 Volt LED on the PrintMech is on, see , check the connections between the Heaters Control assembly and the PrintMech PCA, try disconnecting and reconnecting them. • One of the following PCAs has failed and must be replaced: • Replace the Heater Control Assembly . • Replace the PrintMech . • Replace the Sausalito PCI PCA .
05-12-2019 05:47 AM - edited 05-12-2019 05:51 AM
Like I wrote - call the hp tech support. Only you can do is check the mains for delivering righ voltage and cable to the printer is not faulty... Upgrade firmware if not done yet..printer must be opened and checked for all described in previous answer..
Didn't find what you were looking for? Ask the community