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klask
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Message 1 of 3
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error 61:01 on a z6200

HP Recommended
designjet z6200
macOS 10.13 High Sierra

I am trying to print from mac on our z6200. But it keeps comming up with the error 61:01. I have tried with different drivers, both from hp's homepage and the one that is on the original cd. I have tried on 3 different mac's. Works fine on pc. 

Also tried updating the firmware on the printer. But it still doesn't seem to work. 

2 REPLIES 2
CF4
Level 9
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HP Recommended

Hi

 

I'm guessing here...

 

It is a Language/File Format thing.  The output file is wrong.

 

Change the graphic language setting
You can change the graphic language setting from the HP Utility with the following steps.
1.  Under Windows,  select the Settings  tab then  Printer settings  >  Printing preferences.
      Under Mac OS,   select Configuration then Printer settings > Configure printer settings  > Printing references.


2.  Select one of the following options.
Select Automatic  to let the printer determine which type of  file it is receiving. This is the
default setting; it works for most software applications. You should not normally need to
change it.

Select  HP-GL/2  only if you are sending a file of that  type directly to th
e printer, without going through a printer driver.

Select  PDF  only if you are sending a file of that  type directly to the printer, without going
through a printer driver (with the PostScript/PDF upgrade).

Select PostScript  only if you are sending a file of that  type directly to the printer, without
going through a printer driver (with the PostScript/PDF upgrade).


Select TIFF only if you are sending a file of that type directly to the printer, without going through a printer driver.

Select JPEG only if you are sending a file of that type directly to the printer, without going
through a printer driver.


You can change the graphic language setting from  the front panel. Select  the Setup menu icon , then Printing preferences > Select graphic language. Select the desired option and press the OK  key to set the value.

 

 

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cyun
Level 3
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Message 3 of 3
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Hi,

 

Cause:

 

The file format is incorrect and the printer cannot process the job

 


Solution:


● Try to do a first level of troubleshooting by : Turn off the printer using the switch at the rear, and disconnect the power cord. Reconnect the power cord and turn on the printer.
● If it doesnt help, check the graphic language setting of the printer

 

 

Although I am HP Employee
I am speaking for myself and not for HP

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