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‎05-21-2019 03:11 PM

HP Recommended
Product: T2300 multifunction plotter
Operating System: Microsoft Windows 7 (32-bit)

i cant get my scanner to work and i am getting an error 09.02.10 when the unit boots up. i have tried calibration and revalidating it with no luck it lights up but will not even draw calibration paper into it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-22-2019 06:44 AM

HP Recommended

This code - 09.02:10 means: CIS A Element is failing and have to be replaced.

Go to service manual on page 420 Chapter 6:

https://www.printertec.com.br/arquivos_download/t1300.pdf

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3 REPLIES 3

‎05-22-2019 06:44 AM

HP Recommended

This code - 09.02:10 means: CIS A Element is failing and have to be replaced.

Go to service manual on page 420 Chapter 6:

https://www.printertec.com.br/arquivos_download/t1300.pdf

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‎05-24-2019 06:37 AM

HP Recommended

thanks for the heads up i will try to reach out to a local service provider and have them troubleshoot from here.

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‎05-24-2019 06:40 AM

HP Recommended

thanks for the heads up i will look for a local service provider

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