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‎09-22-2016 08:49 AM

HP Recommended
Product: DesignJet T2300
Operating System: Microsoft Windows 10 (64-bit)

Can't find this error. Anyone know what it is?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2016 09:14 PM

HP Recommended

Hi,

 

The error means that one of the CIS elements is faling.

CIS E to be exact

 

Try reseating the cable, if u still have the problem, replace it.

 

Here is the part #

 

CN727-69010 CIS element - Located below the glass plate - For Designjet printers

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-22-2016 09:14 PM

HP Recommended

Hi,

 

The error means that one of the CIS elements is faling.

CIS E to be exact

 

Try reseating the cable, if u still have the problem, replace it.

 

Here is the part #

 

CN727-69010 CIS element - Located below the glass plate - For Designjet printers

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No

‎09-26-2016 06:32 AM

HP Recommended

Thanks Mike.

Was this reply helpful? Yes No
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