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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Re: error code 09.6:10
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09-22-2016 08:49 AM
Can't find this error. Anyone know what it is?
Solved! Go to Solution.
Accepted Solutions
09-22-2016 09:14 PM
Hi,
The error means that one of the CIS elements is faling.
CIS E to be exact
Try reseating the cable, if u still have the problem, replace it.
Here is the part #
CN727-69010 CIS element - Located below the glass plate - For Designjet printers
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
09-22-2016 09:14 PM
Hi,
The error means that one of the CIS elements is faling.
CIS E to be exact
Try reseating the cable, if u still have the problem, replace it.
Here is the part #
CN727-69010 CIS element - Located below the glass plate - For Designjet printers
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
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