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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Re: error code 86.01

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12-27-2018 06:48 AM
Changed belt, cleaned encoder strip, still have code ? cleaned the encoder strip, carridge moves freely on start up then stops just after service staion and code shows again
12-27-2018 08:19 AM
I seen this error on my last repair Z3100 44" & when carriage box moved to the left & shaked little & that error
came up..
At the end I replaced the scan axis motor & no error & loaded paper to perform printhead alignment.
If you have one lay around & try to swap it. Easy, just release the tension of belt & few screws..
No garrantee, for reference only...
12-27-2018 08:35 AM
before you buy a new motor, check & try tension of the belt, lubricate the silver metal rod .
Myself did not believe it, because prior repair & the printer had no that error message. I spent over a week & got
no solution & at then end I made the decision.
My post should be still on this board.