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‎12-27-2018 06:48 AM

HP Recommended
Product: z2100
Operating System: Microsoft Windows 10 (64-bit)

Changed belt, cleaned encoder strip, still have code ? cleaned the encoder strip, carridge moves freely on start up then stops just after service staion and code shows again

5 REPLIES 5

‎12-27-2018 08:19 AM

HP Recommended

I seen this error on my last repair Z3100 44" & when carriage box moved to the left & shaked little & that error

came up..

 

At the end I replaced the scan axis motor & no error & loaded paper to perform printhead alignment.

 

If you have one lay around & try to swap it. Easy, just release the tension of belt &  few screws..

 

No garrantee, for reference only...

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‎12-27-2018 08:26 AM

HP Recommended

Thanks for the reply 🙂 Not gat a spare motor so will order a new one to try

 

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‎12-27-2018 08:35 AM

HP Recommended

before you buy a new motor,    check   & try  tension of the belt, lubricate the silver metal rod .

 

Myself did not believe it, because prior repair & the printer had  no that error message. I spent over a week & got

no solution & at then end I made the decision.

 

My post should be still on this board.

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‎12-27-2018 01:36 PM

HP Recommended

Thank you for the reply I have rechecked belt tension and lubricated Rod no joy as yet Will get new motor and try that

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‎12-27-2018 01:53 PM

HP Recommended

send me a personal message with your mailing address. I have a Z3100 24" I use for strip parts & I take the motor out &

ship to you to try.

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