cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
hriosm
Level 3
42 24 2 0
Message 1 of 5
1,483
Flag Post

Solved!

firmware corrupt in Designjet T120?

HP Recommended
designjet t120 24"
Microsoft Windows 7 (64-bit)

Hi,

 

Anybody could help me with boot (?) message  BA7E43BE  ?

 

Is it main pca damaged or just firmware? Any way to enter in some diagnostic mode to send firmware to the plotter?

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
davidzuts
Level 13
7,130 7,062 558 1,025
Message 2 of 5
Flag Post
HP Recommended

Most times the issue is a bad firmware usb thumb drive mounted on the main board. They are available from hp parts for 25.00 which is the way I would first go since it is a lot cheaper then the main board which comes with the same drive.  The part number is CQ890-67105.

 

Just go to the link below and put the part number in to order.

 

https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

Do a google search for the service manual and you have to remove the main pca board and on the back side is where the drive is mounted. If the drive does not work, then the complete main pca will have to be replaced as new pca's come with the drive all ready installed.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4
davidzuts
Level 13
7,130 7,062 558 1,025
Message 2 of 5
Flag Post
HP Recommended

Most times the issue is a bad firmware usb thumb drive mounted on the main board. They are available from hp parts for 25.00 which is the way I would first go since it is a lot cheaper then the main board which comes with the same drive.  The part number is CQ890-67105.

 

Just go to the link below and put the part number in to order.

 

https://parts.hp.com/hpparts/Default.aspx?mscssid=

 

Do a google search for the service manual and you have to remove the main pca board and on the back side is where the drive is mounted. If the drive does not work, then the complete main pca will have to be replaced as new pca's come with the drive all ready installed.

View solution in original post

Was this reply helpful? Yes No
hriosm
Author
Level 3
42 24 2 0
Message 3 of 5
Flag Post
HP Recommended

I just ordered this part. Thanks a lot Davidzuts

Was this reply helpful? Yes No
archL
New member
1 1 0 0
Message 4 of 5
Flag Post
HP Recommended

Hi,

 

I have a similar problem but the code that appreas is: 805DE031. 

Should I do the same?

Was this reply helpful? Yes No
Lukasz-Z
New member
1 1 0 0
Message 5 of 5
Flag Post
HP Recommended

Is this solution helpful? I have the same error displayed on my T520.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation