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TramPhi
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how to file a complaint for a latex printer with tech support deparment reject warranty

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hp latex 315
Microsoft Windows 10 (32-bit)

I buy this printer in august last year HP latex 315 I hire an electrician to do my plugs for the printer them I buy also a transformer to make sure the printer requirements when installers arrive at my home call HP to make sure my printer was ok to work with this transformers and they say was ok since that day my printer has many problems that change many parts and my printer not work correctly not Hp Baughman Michael AMS LF Services denies nyes my warranty claiming the installers saying my electrical problems with its a lie because I used a transformer to ensure the electrical it's correct the installers from the beginning check the electricity and was correct I believe the installers are no certify or have real knowledge what are they doing and HP denied my warranty services how to complain about by law with consumer affairs or Hp corporation?

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Dragon-Fur
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@TramPhi 

 

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Dragon-Fur
Level 16
Level 16
35,485 20,475 3,287 11,924
Message 2 of 2
Flag Post
HP Recommended

@TramPhi 

 

We don't give out legal advice.

We are a group of volunteers in a user group that is located in the HP website.

 

Request for Review

 

  • I have submitted a request that our Community moderators review your question / concern.

 

Worth Noting

  • Our Community is not an HP business group.
  • We are not HP Technical Support, nor are we HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

Important

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
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