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10-28-2021 09:40 AM
I have an Hp Designjet t130 all of a sudden when i switched rolls it cancels the job to the printer and unloads the roll. I have switched between many different rolls that i have used in the past with same result. I also gave it a good cleaning, updated the drivers and firmware.
11-02-2021 05:53 AM
@plungecut I understand that you tried different platforms however my question about HP Click is because it doesn't use the driver to print, it works by its own to do it, and also I wanted to know since when you are having this issue to consider a possible calibration however because the paper loads fine the line and out of paper sensors are working properly. Did you start having this issue after a paper jam or after an update in your computer(s)?
11-16-2021 10:04 AM
Same issue for me on my T830, was operating fine then stopped processing print jobs, cancels after a few lines and attempts to unload the roll. Have tried from multiple machines and also attempted thru HP Click all with the same result. Any suggestions to resolve this?
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