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‎04-12-2023 09:37 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hp designjet z6200 photo...now i have 2 of them and its been a while they were not powered on...and now after cleaning them up changing the belts .the main issue was they are rejecting the inks constantly first one came to a ready state at the begining then the nightmare started (FAULTY INK CARTRIDGE , MISSING INK CARTRIDGE).. so it was obvious that the firmware needed to be updated....now the firmware cant be updated ,,, i have tried everything ,,,at first i thought only one plotter has problems but when i turned on the second one the same issue  ....through EWS i have tried to update the firmware (as there is no other way) but the screen on both plotters do not show anything....please i ask the experts as what could be the problem as both plotters are near new one has only 800 meters and the other has1600 meters on it...AND I HAVE TRIED CHANGING COMPUTERS ,,,PC WITHOUT ANTIVIRUS ....EEROM RESET ...WIPING HARD DISK.....EVERY THING 

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