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‎03-23-2020 08:51 AM

HP Recommended
Product: HP Officejet 7500A
Operating System: macOS 10.12 Sierra

MY hp officejet 7500a stopped printing and displays the following: waiting on printer to become available

1 person had the same question
1 REPLY 1

‎03-25-2020 12:51 PM

HP Recommended

Hi @jeffbeal

Welcome to the HP Support Community. I'd be happy to assist you. This seems like a connectivity issue.

  • How is the printer connected to the MAC?
  • Check the connection.
  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Keep me posted for furhter assistance.

 

KUMAR0307
I am an HP Employee

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