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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- hp printhead warranty ?

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09-23-2021 08:34 AM
do not know why, I could not see hp store selling those #70 printheads , only available with online sellers..
Those prices around $85, the concern I have is the warranty ? office depot said 14 days..
how about purchase on Ebay ( hp seller ) Amazon.com.. how long is the warranty ? how
if used after few months had problem... how warranty apply ?
09-24-2021 12:53 AM
I bought 2 from Miami , Fl Office depot/office max & they has 14 days return policy & already shipped from shped directly to me.
reply from ebay hp store:
Thank you for contacting the Official HP Store on eBay Marketplace.
Our HP product has a 1 year standard warranty. If the printhead is defective or not working, you can email us back within the 30 days returns policy.
If its beyond 30 days, I suggest to contact directly our HP Technical Support for further assistance.
I hope this information helps.
Thank you for choosing HP.
09-26-2021 11:52 AM
On the printhead boxes themselves there is a warranty date printed and this is the date at which any HP warranty support expires. If you knowingly purchase outdated printheads, then you will only have warranty from the vendor not from HP. That said, outdated heads will work, you just normally have to click ok to acknowledge that you know the printhead is past warranty coverage.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-27-2021 02:44 PM - edited 09-27-2021 02:47 PM
Wow, just received my printhead directly from HP.. warranty on box APR 2023...
it is worth to pay more buy direct from hp resellers & not worth to pay $50, $60 on Ebay & other online sellers with few warranty months left...
I bought it from Office Depot here in Miami, Florida...
10-03-2021 11:16 PM
Standard method is to create a case with HP support. Unless you must purchased, in which case I would go after the vendor.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.