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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- networking a designjet

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07-25-2017 12:16 AM
trying to connect my pc to my designjet 5500ps
plotter = designjet 5500ps
i/o card = HP jetdirect 620N
Router = netgear router WGR614V9
PC = windows 7
My Question
on the cat 5 RJ45 cable will I need a straight or crossover cat 5 cable ?
Thanks
Bobby17
Solved! Go to Solution.
07-25-2017 05:32 PM
Depends how you are connecting. If connecting direct to the pc, then you need a crossover cable and you will also need to setup the network card on the computer and the network card of the printer to the same frame manually. Example if you setup the printer to have an ip address of 192.168.1.3 then the computer will need to have an ip address for the network card to which the printer is attached of 192.168.1.x where x is any number except 3. If connecting to a switch or router, then you need a regular rg45 cable and just use the card reset to have the network card find an ip address within your network frame.
08-03-2017 11:33 PM - edited 08-03-2017 11:57 PM
David
Cable came in and is installed
cable is CAT 6 Patch Cable, 4 Pair utp
ordered from ebay @ link below
I hope this is a correct cable to use
I did a reset of the I/O card to get new ip address
see images below to see whappened and in order of occurance
08-04-2017 07:44 AM
I am sorry but your screen shots for the install are to small to read. In any case you need to download the 32 bit driver from the hp web site. After you do this you run the program and when the box comes up with the path, change it to C:\5500 and click on unzip. Now on your computer you go to devices and printer and then click on add printer and then click on local printer and then click on create port and in the drop down choose standard tcp/ip and on the next page you type in the ip address of the printer and REMOVE the check mark from the query the printer and then choose next and when you get to the makers page you click on have disk and you navigate to the C:\5500 folder where you choose the inf file needed and continue to follow the instructions on the screen until finished.
08-04-2017 11:02 AM - edited 08-04-2017 11:05 AM
David
That fixed the problem and I can now send images from pc to plotter
When I try to print an image full size on a 36 inch roll the accual image only prints out as 8" wide and 6" tall
I want to plot the image 32" wide by 24 " tall
I tried Gimp and Paint Brush and the same happens on both programs
Thanks for your help so far !
Bobby 17
08-04-2017 05:52 PM
You need to setup the size of the paper in the print driver. You should hit the print under the file and when the screen comes up if the 1050 is listed then go to preferences and choose the size paper you want to use. If the paper size is not listed in the drop down then click on more sizes next to it and on that page you can even create custom page sizes.