• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎03-03-2022 02:23 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hp scan doctor identifies driver device conflict. loaded new driver, printer activates when print job sent to printer but it stops and dos not print spooler has been reset. wireless connection has been reset. will print from copy command printer and computer reset numerous times

Category:
3 REPLIES 3

‎03-04-2022 03:54 AM

HP Recommended

What model?

I don't work for HP....I just repair their printers.
Was this reply helpful? Yes No

‎03-04-2022 07:19 AM

HP Recommended

model 3830 all in one

Was this reply helpful? Yes No

‎03-04-2022 07:59 AM - edited ‎03-04-2022 08:02 AM

HP Recommended

Do you have other printers/devices on the computer?  Sometimes the HP printers don't play well together.  Can you hook up the 3830 by USB for testing?

 

There's another area on the HP forums that deal with all-in-one printers.  You might do a search for it and post there to get better answers.

 

Here's some results from a search for your model:

https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?q=officejet%203830&noSynonym=false&colla...

I don't work for HP....I just repair their printers.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.