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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- paper advance calibration

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04-20-2021 02:37 PM
Hi.
I have tried to do a paper advance calibration on the Designjet T2530mfp, using the service manual, and i couldn't figure out
where (and how) to put "the printed Paper Advance Calibration pattern" for scanning, when it have been print, when i select "Print Calibration Pattern".
Is it in the scanner (on top) or on top of the cover of the roll #2, like if i would like to print on a sheet of paper?
It's mention "A message will appear advising you that you will need to load the Calibration Pattern into the product.
Make sure that you rotate the printed pattern 90° clockwise and reload it printed-side down, so that the
black arrows go into the product first".
So it should be the printed side face down, if i put it in the scanner, the scanner scan the other side (Face up).
If i put it printed-side down on top of the roll #2 cover (like it's show on the screen) from where does it scan? from the carriage sensor?
Thanks for your help.
Solved! Go to Solution.
04-26-2021 03:04 PM
Hi.
The problem seems to be solve after using HP OEM paper. The core was shorter on the compatible paper, wich seem to create the problem. After replacing the paper with OEM paper & choosing HP paper on the menu, the printer did a calibration and after that, no more errors 39.11 or 39.12.
I tried back the compatible paper and it still didn't work. Put back the OEM, it work.
Thanks for your help.