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- DesignJet, Large Format Printers and Digital Press
- Re: paper stops half way
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3 REPLIES 3
06-24-2021 09:23 PM
HP Recommended
Do you get any error messages or does the paper simply stop and the printer act like the job is completed?
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-25-2021 09:47 AM
HP Recommended
Either the optical sensor on the carriage is dirty (common) and needs to be cleaned or the OOPS sensor in the paper path is stuck or has failed.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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