• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎01-18-2021 07:58 AM

HP Recommended
Product: Desingnjet T2300
Operating System: Microsoft Windows 10 (64-bit)

plotter model T2300 when switching on presents fault code 07.1: 11 h to 42% of the operating system rise then after a small movement of the print carriage it shows the fault 86: 01 is set OK and the equipment goes into shutdown pressure and does not turn off.

1 REPLY 1

‎01-18-2021 02:12 PM

HP Recommended

07 error possible cause is a bad power or data cable going to the ASIC.

 

86.01 is a scan axis failure, system should run diagnostics automatically when it restarts. Check for any blockages in the paper path.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.