• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Designjet L25500
Microsoft Windows 10 (64-bit)

I bought six new heads, had them installed in my L25500 printer but the LC head keeps asking to be reseated, if i switch the two heads i get the same problem but the head reads in the other slot, just this one slot keep asking for a reseat.

 

Would i need to replace the carriage any one has any ideas ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI,

Could be that the electronic connections behind the Printhead (Flex Cables) need a cleaning so they contact better.

Also, it is not unheard of to receive PH's that dont work. (Try another)

After that then I would replace, in order, the Flex Cables (comes as Carriage Cover), Carriage PCA, Trailing Cable.

 

Good Luck,

Roy K

View solution in original post

2 REPLIES 2
HP Recommended

HI,

Could be that the electronic connections behind the Printhead (Flex Cables) need a cleaning so they contact better.

Also, it is not unheard of to receive PH's that dont work. (Try another)

After that then I would replace, in order, the Flex Cables (comes as Carriage Cover), Carriage PCA, Trailing Cable.

 

Good Luck,

Roy K

HP Recommended

Bought a new carriage will let you know how it goes. thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.