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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- prints blank page -"pop up blocker unabled" print head clog...

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12-13-2018 12:56 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Is the copy working fine?
Did you try printing from a different application?
Are you printing a document or from the website?
Try using a different browser and try to print.
However, I suggest you do a Hard Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Keep me posted.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee