Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post

"Ghost" line when printing on fabric with DesignJet 5400

HP Recommended

Help! I've got a DesignJet 5400 that normally prints fabric posters just beautifully. Recently, however, I've started getting a light gray "ghost" line that begins about one-third of the way through the printing process. Sometimes the line appears; at other times, it doesn't...and it only appears when I print on fabric. It's not present when I print on paper.

We've had printer repair folks come out three times. Their best guess is that it has something to do with the quality of the fabric (7 mil woven polyester).

Has anyone else had this problem? If so, what did you do to remedy it?



Level 5
249 247 13 34
Message 2 of 2
Flag Post
HP Recommended

If it's the fabric coating, you should see this "effect" on even places on the roll if you print long image (but not always) and I've seen this on different rolls from same batch (when printing I hear a sound like removing duct tape). Take a look closely (with magnifying glass or something) where image is different and observe coating itself. Try a different roll...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation