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HP DesignJet T2530 36-in PostScript Multifunction Printer

Dear engineer, hello, I have a t2530, turn on the power is in a state of sleep, can not wake up, may I ask is the motherboard or the power board failure?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

One the back of the plotter there is a green power light and three orange lights which are diagnostics LEDs. If the power light is off then likely the power supply is dead. Otherwise post back the status of the three diagnostic leds

 

Repairatrooper_0-1724024000997.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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3 REPLIES 3
HP Recommended

One the back of the plotter there is a green power light and three orange lights which are diagnostics LEDs. If the power light is off then likely the power supply is dead. Otherwise post back the status of the three diagnostic leds

 

Repairatrooper_0-1724024000997.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

The power light is green and the three red lights are off

HP Recommended

I found the fault with the lamp in the maintenance manual:

PSU LED:ON  

Upper:OFF

Mid:OFF

Lower:OFF

There is a possible power failure in the formatter.

1.Reseat the power connector in the formatter.

2.Replace the formatter.

3.Replace the power supply unit

I try to change the power supply. If it is successful, I will let you know. Thank you.

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