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HP DesignJet Z6200 42-in Photo Production Printer

Tried to update firmware to KHN_03_07_07.1   but always says invalid file.  I have a fat32 usb drive and I have only that file on it.  I found an old firmware file on some random website and it updated but its still is an old firmware. How do I get this file? 

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I fixed it by using the hp designjet software to install it. 

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