T520 ERROR CODE ON START - BLUE SCREEN ERROR B33038E0

[Mikeg81]

Hi,

Have you try the suggestions below?

[ploterrUSA]

Hello I hadthe same problem

One Company on helped me

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=282000921562

you need to replace Designjet T520 Encrypted chip

[hyniel01]

hey thank you for your reply sir. that item im suspecting the problem but im form philippines sir can you please help me on how to buy this usb?thank you

[MarioBros1]

elo try this solution 4
You need to replace hp designjet encrypted chip t520 on the mainboard inside the plotter
You can buy it on ebay http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip/282223353841 

[Mikeg81]

@MarioBros1 The part is not for sale anymore. Have you test that part? how much did u end up paying for it?

[rasheddul]

Hi,

Problem: Blue Screen Error B3320C36 for HP DesignJet T120/T520 Printer.

Please at first try isolating the printer, remove inks, printhead, connectivity cables, another power outlet and then turn the printer on.

Main reason for the Encrypted Chip, which is not orderable to HP. That's why need order whole main board.

If still problem persist, please replace the Main PCA and Encrypted Kit. That is the proper channel.

Main PCA for HP DesignJet T520 Printe (P/N: CQ890-67097 ) - 36"

Main PCA for HP DesignJet T520 Printe (P/N: CQ890-67023) - 24"

Main PCA for HP DesignJet T120 Printe (P/N: CQ891-67019)

PartSurfer: https://parts.hp.com/hpparts/Search_PS_Result.aspx?mscssid=B9CF7D86E05B48369FADE20CFBEBD9D8

It is my understanding that the new Main PCA should come with the USB with the FW. Make sure it is there before installing the new main PCA.

If problems with the FW, will not recommend you to use the old USB with the firmware again.

If not covered under warranty you may replace Encrypted chip which is failed on the mainboard inside the printer you can buy it on ebay:

HP DJ T520: http://www.ebay.co.uk/itm/HP-Designjet-T520-Blue-Screen-Error-Solution-Encrypted-chip/282230954091

HP DJ T120: http://www.ebay.co.uk/itm/HP-Designjet-T120-Blue-Screen-Error-Solution-Encrypted-chip/282211348454?_...

Thanks,
Rashed

I am not an employee of HP but I am an engineer @ HP Partner and I am share my knowledge from my own time.
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[DOnaldTus]

I had  two plotters t120 and T520 both bluescrreen happend after 3 years of use .

One I replaced the mainboard for about 400$ and it worked next I found the ENcrypted Chip

on ebay http://www.ebay.co.uk/itm/282483917609

far cheapeer than and it worked also .  Now I have good mainboard if some one needs

Seems to me the mainboard is no failing so ofteen as the orginal  Encrypted Chip 

[tabcom]

I've had service calls on over a dozen T520 with similar error codes. The last one was BA7E70E6. The 'B' codes harkens back to the day when I routinely saw this type of error on the old 1050c\ 1055cm models. I used to tell customers you have the 'error code of death'. In more technical terms, the Main PCA Board has a defective chip or routine call somewhere on it and needs to be replaced. Replacing the (CQ890-67023 CQ890-60251 CQ890-67097) has resolved the error for me.

Service Manual replacement procedure:

http://designjetpartsfast.com/blogs/help-page/174137735-how-to-replace-a-designjet-t520-main-pca-boa...