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hp designjet 5500 error code 06004 00000010

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HP Designjet 5500ps 60"
Microsoft Windows 10 (64-bit)

hp designjet 5500 error code 06004 00000010 any ideas

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Can you confirm the error code? There is a 0604 error set in the manual but not 06004. This error is associated with the line sensor so you should check that it is connected properly and not contaminated with ink.

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I know that is why I'm asking, it's not in the service manual and not much help on the internet. It boots to 5% and error code comes up.

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