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‎04-28-2025 07:00 AM

HP Recommended

Hello, I'm making an inventory for the company CCX phones and I need to match all the firmware versions with their realtive Android versions.

I know that CCX v9 is based on Android 12 and v8 is based on Android 9, but I need to know more in deep which build jumps to Android 10 and 11.

Thank you

AZ

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-28-2025 07:46 AM

HP Recommended

Hello @_AZ_ ,

 

  • Trio 8800 Android 4.0 and are end of Life
  • Trio 8500 Android 4.0 and are end of Life
  • Trio C60 started with Android 9 upgraded to Android 12 via PVOS 9.x
  • CCX started with Android 9 upgraded to Android 12 via PVOS 9.x

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎04-28-2025 07:03 AM

HP Recommended

Hello @_AZ_ ,

 

Welcome to the HP Poly community.

 

There was no Android version 10 or 11 for the CCX Phones.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎04-28-2025 07:10 AM

HP Recommended

Thank you very much, we also have some 7.x CCX, can you tell me the Android version?

Last, I would appreciate if you can tell me the android version for a 5.9 .5.3066 Trioc60.

TX

AZ

Was this reply helpful? Yes No

‎04-28-2025 07:46 AM

HP Recommended

Hello @_AZ_ ,

 

  • Trio 8800 Android 4.0 and are end of Life
  • Trio 8500 Android 4.0 and are end of Life
  • Trio C60 started with Android 9 upgraded to Android 12 via PVOS 9.x
  • CCX started with Android 9 upgraded to Android 12 via PVOS 9.x

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.