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- Can't change autoanswer intercom ringer VVX410.
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03-27-2014 01:09 PM
Hey guys.
On my Switchvox Alert-Info header is set to "Intercom"
in my .cfg file I got the following:
<alertInfo voIpProt.SIP.alertInfo.1.value="Intercom" voIpProt.SIP.alertInfo.1.class="4" />
<RING_ANSWER se.rt.4.name="Intercom" se.rt.4.type="ring-answer" se.rt.4.timeout="2000" se.rt.4.ringer="16" se.rt.4.callWait="6" />
Yet my phones still default to ringer 2 "Low Trill" which is the main line ringer and not to custom ringer 16 that I specified. What am I missing?
Solved! Go to Solution.
Accepted Solutions
03-27-2014 02:45 PM
Hello emazur,
welcome to the Polycom Community.
The community's VoIP => FAQ <= contains this post here:
Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?
Resolution: Please check => here <=
Above should show several examples that should help you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-27-2014 02:45 PM
Hello emazur,
welcome to the Polycom Community.
The community's VoIP => FAQ <= contains this post here:
Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?
Resolution: Please check => here <=
Above should show several examples that should help you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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