Change Line Key Function to Page

[wenstrup0325]

Hey I am trying to configure a Line Key to work as a Page Key.  We have a paging only device (Overhead Speaker) and i would like to setup a shortcut on a few users phones.  I tried to just add the extension but it says this line does not accept calls.  Not sure if this is even possible.  But in order to use the speak the user would need to click "Page" > Enter the extension along with # then the overhead speaker would be active.

[SteffenBaierUK]

Hello @wenstrup0325 ,

Welcome to the HP community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

This is important especially in the future when someone finds this post in days, months, or years to come.

Please do not simply edit the original post but reply with the versions.

Please also let us know if this is Obi Edition or UC Software. The FAQ section within this community or the search functionality can be consulted.

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier

[wenstrup0325]

The device is from RingCentral.  The Software Version is below.

[SteffenBaierUK]

Hello @wenstrup0325 ,

most likely you will need to work with RingCentral support anyway but I suggest you check our VoIP FAQ:

Nov 4, 2011 Question: How can I change the functionality of a Hardware Button/Key?

Resolution: Please check => here <=

Nov 25, 2011 Question: How can I change the functionality of a softkey button/use EFK?

Resolution: Please check => here <=

Nov 25, 2011 Question: How can I change the functionality of a softkey button/use EFK?

Resolution: Please check => here <=

Best Regards

Steffen Baier