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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-13-2020 02:38 PM

HP Recommended

Hello, we are being told by our distributor that the D60 is being retired and being replaced by the D230. I am not finding any documentation, notices, etc. that corroborates that. Can you please let me know if that is true and provide any link or supporting documentation? Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2020 02:44 PM

HP Recommended

Hello

 

usually if we end of life a product there will be a public announcement. I am not aware of this. 

Best regards 

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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4 REPLIES 4

‎05-13-2020 02:44 PM

HP Recommended

Hello

 

usually if we end of life a product there will be a public announcement. I am not aware of this. 

Best regards 

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-13-2020 02:52 PM

HP Recommended

Thank you for such a quick response Steffen. I am going to accept your answer however am concerned that a Polycom Partner (Distributor - pretty large) is communicating that the D60 is being discontinued. Below is their actual reply to our purchase request:

 

"It appears that item 2200-17823-001 has been discontinued and replaced w 2200-49230-001.  We have 320 of these in stock in our SC warehouse."

 

Thank you again.

Was this reply helpful? Yes No

‎05-21-2020 01:10 AM

HP Recommended

I have to disagree with Steffen.

 

First - there is no D60 on Poly official site, only D230.

https://www.poly.com/gb/en/products/phones/desk-phones

 

Second - pricelist also does not include D60 anymore, only some accessories and services.

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‎05-21-2020 01:30 AM

HP Recommended

Hello @LK_ENP ,

 

I am neither marketing or product management and I am only a volunteer here.

 

I have not seen any end of sale notification and the above answer was based on this.

 

From your Email, I can see you work for a distributor/reseller so you may be better informed as myself.


Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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