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Guidelines
[FAQ] How can I set up a conference or how many participants can be in the conference?, Click here to find out!
HP Recommended

How to enable the Headset memory or Hook Switch Mode

 

  • Access the Menu

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  • Settings

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  • Basic

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  • Preference

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  • Headset

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  • either Headset Memory Mode

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  • or Hook Switch Mode for different Headset Manufacturers

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The same can be activated via the Web Interface

 

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 Via a Provisioning Server the up.headsetMode="1" parameter could be loaded.

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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