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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

EDIT:

 

In August 2022 Poly introduced the new Edge E phone with the renamedPVOS Poly Voice Software 

 

Any software from 8.0.0 is now called PVOS and no longer UC Software

 

EDIT:

In January 2018 Poly acquired ObiHai and Poly VVX 150, 250, 350, and 450 phones can be ordered with either Poly UC Software or ObiHai software.

The D230, Poly Rove DECT Handsets, and Base Stations can only run ObiHai software.

 

VVX150 6.3.x > ObiEdition
VVX250 6.3.x > ObiEdition
VVX350 6.3.x > ObiEdition
VVX450 6.3.x > ObiEdition
D230 7.0.x > ObiEdition
Rove 8.0.x >  ObiEdition

 

Other older ObiHai phones are available.

 

ObiEdition:

 

Via the Web Interface Status > System Status > Product Information

image

 

On the Phone press select Home > Product Information and scroll down and the Software Version will be displayed

 

UC Software or PVOS:

 

Since UCS 3.3.0 or later the UC Software and BootROM / Updater Version is shown on the Web Interface:

 

image


Pre UCS 3.3 0 (can be used in UCS 3.3.0 and newer as well):

 

Software Version

 

  • Press the Keys 1,4 and 7 and the Phone Information Screen (UC Software 5.3.0 or later) will display the details
    or
  • Press Menu Key => select Status => select Platform => select Application => select Main (shows SIP/UCS Version)

 

imageimage

 

Press Menu Key => select Status => select Platform => select Phone (shows Part Number Version)

 

image

The above example would be a SPIP650

 

BootROM or Updater

 

  • Press Menu Key => select Status => select Platform => select Phone (shows BootROM / Updater Version)

 image

image or image

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
2 REPLIES 2
HP Recommended

Since UC Software 5.4.0 we also support a multiple key combination to have easier access to such information.

 

Pressing on a VVX Phone the keys 1, 4 and 7 will display:

 

image

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

CCX Phones running in Teams mode

 

  • Select the Hamburger Menu
    image

  • Select Settings
    image

  • Select Device Settings
    image
  • Select About

    The Poly UC Software will be displayed in section 1 and the relevant Microsoft Software in section 2

    image
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.