Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

UC Software 3.3.0 introduced many changes to the way the Polycom Phones are provisioned.

 

For a detailled overview of these changes please read => here <=.

 

The greatest change is that there is no longer a need for the sip.cfg / phone1.cfg

 

Any user upgrading from a SIP 3.2.x or previous Version is advised to utilize the cfcUtility from => here <= in order to automatically convert pre UC Software Parameters into their matching Parameters for UC Software 3.3.0.

 

NOTE: The tool is only converting pre UC Software Parameters to match UC Software 3.3.0 Parameters and will remove any newly manually added Parameters from UC Software > 3.3.1 or 4.0.0! 

 

UC Software 4.0.0 changed the BootROM process into the Upgrader as described => here <= 

 

An Overview of supported Phones in relation to the SIP / UC Software can be found => here <=

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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