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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎01-18-2013 02:13 AM

HP Recommended

Missing files, config. reverted 

 

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This message displays when errors in the configuration and a failure to download the configuration files force the phone to revert to its previous (known) condition with a complete set of configuration files.

 

This will also display if some or all files listed in the CONFIG_FILES="" Section within the  <MAC Address>.cfg or 000000000000.cfg file are not present on the provisioning server.

 

The location of the Warnings menu varies by model:

 

  • VVX 1500 ‒ Menu Key > Status > Diagnostics > Warnings
  • VVX phones ‒  Menu Key ->Settings > Status > Diagnostics > Warnings

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