Feature Profile 42250 - EFK - HP Support Community

Anonymous · ‎09-05-2016

All;

I've read the document on the feature profile 42250 on using enhanced feature keys. In the document on page 1 it mentions that files UCS_EFK-SoftKey1.cfg, UCS_EFK-SoftKey2.cfg, SoftKey1-directory.xml, and SoftKey2-directory.xml are included, but they are not. Can anyone provide these files? It would be a big help and I would greatly appreciate it,

Thanks;

FSD

SteffenBaierUK · ‎09-05-2016

Hello Frank,

They are included within the PDF file and using Acrobat Reader should enable you to store these.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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Anonymous · ‎05-11-2017

Polycom,

I can see the attachments in the pdf. However only the "SoftKeyX-directory.xml" files can be saved.. When trying to save any of the four .cfg files Adobe gives the following error, "You have selected a file that cannot be exported from Acrobat."

Is there another way to get these files or can you create pdf that does not have this error?

Best regards,

Dave

SteffenBaierUK · ‎05-11-2017

Hello Dave,

welcome to the Polycom Community.

Please see the attached

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎05-11-2017

THanks for the quick help Steffen!

Feature Profile 42250 - EFK

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