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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-12-2015 01:04 PM

HP Recommended

Hi,

I've just got a old Soundpoint IP 320 and I'm trying to connect it to FreePBX (Asterisk).

Upon connecting to the boot server via HTTP and TFTP, I just get a blank display after what seems to be the boot up.

Please can someone help?

Thanks

1 REPLY 1

‎05-15-2015 04:19 AM

HP Recommended

Hello dvdrd414,

welcome to the Polycom Community.

Its always useful to provide a bit of history of the device that you are using.

 

  • Is this a brand new unit or is this something that happened after time or is this a second hand unit?
  • Is there no message on the screen at all at any point ?
  • Have you tried flashing a new software?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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